HELP CENTER
Frequently Asked Questions
From monthly pricing to launching your store, every common merchant question, organised so you can get the answer in seconds.
Getting Started
Do I need a credit card to try?
No. You can cancel anytime, and all features are available during the trial.
Do I need technical skills to set up a store?
Not at all. EasyCart provides step-by-step guidance so anyone can build a store in minutes.
Pricing & Billing
How much does EasyCart cost?
EasyCart costs HK$488/month, which includes 0% platform commission, AI analytics, PayMe / FPS / credit card / Apple Pay payment methods, automated order management, and local Cantonese WhatsApp support. Start a free trial without a credit card — no contract, cancel anytime.
Does EasyCart charge commission?
No. EasyCart charges 0% commission.
All order revenue goes directly to you — you only pay a fixed monthly fee.
All order revenue goes directly to you — you only pay a fixed monthly fee.
Can I cancel my plan anytime?
Yes, there are no contracts or hidden fees.
Support
Does EasyCart offer customer support?
Yes, we offer WhatsApp support with real human agents in Cantonese.