Does a 0% Commission Online Store Platform Exist in Hong Kong? (2026)

The better your business does, the more you pay the platform.

For many Hong Kong merchants, this is the trap that's easiest to overlook when choosing an e-commerce platform. On top of the monthly subscription fee, most platforms take an additional percentage cut from every order. The more orders you process, the more the platform takes, making your cost structure unpredictable.

This article breaks down how platform commissions work, compares the fee structures of major platforms available in Hong Kong, and identifies which types of merchants benefit most from a 0% commission model — so you can calculate your actual monthly costs before committing to a platform.

A platform commission is a percentage fee that an e-commerce platform deducts from each order a merchant processes. This is separate from the monthly subscription fee — even after paying the monthly fee, the platform still takes a cut from every completed transaction.

Different platforms use different names for this fee — common terms include "System Traffic Maintenance Fee", "Transaction Fee", or "GMV Fee". The name varies, but the nature is the same: an additional cost calculated as a percentage of order value, charged separately from the monthly subscription.

The following is an overview of the fee structures for commonly used e-commerce platforms in Hong Kong. Please refer to each platform's official website for full details.

For a full comparison of EasyCart and Shopline's features, visit our EasyCart vs Shopline Hong Kong Comparison (2026).

Yes — but there are two important caveats to be aware of.

First, some platforms advertise "0% transaction commission" but only if merchants use the platform's own proprietary payment solution. The moment a third-party payment tool is used, commissions kick in. For Hong Kong merchants, it's especially important to check whether a platform's native payment solution supports local payment methods.

Second, "0% platform commission" does not mean receiving payments is entirely free. Tools like PayMe, Stripe, and FPS still charge their own processing fees — these apply regardless of which platform you choose. True "0% commission" simply means the platform itself does not take an additional cut on top of those payment fees.

EasyCart, for example, operates on a pure subscription model. At HK$488/month, the platform itself takes nothing from your orders regardless of which payment method your customers use. The only costs merchants pay are the fixed monthly fee and the payment gateway's own fees.

For the following types of merchants, the cost advantage of a 0% commission platform is particularly significant.

EasyCart is a Hong Kong-based ecommerce platform offering a single plan at HK$488/month — 0% sales commission, no system maintenance fee, no hidden charges. All features are available from day one, with no need to upgrade as your business grows.

The platform supports 10+ local payment methods (PayMe, FPS, credit cards, Alipay HK, Octopus, and more), with direct integration for SF Express, SF Express Cold Chain, HongKong Post, and JD Logistics — all managed from a single EasyCart dashboard.

Disclaimer: The information in this article is compiled from each platform's official website and is provided for reference only. Platform fee structures may change at any time. Please refer to each platform's latest official announcements for accurate pricing.